Zipper Hoodie
Embroidered
Vintage
Worldwide
We want you to love your purchase. If you’re not completely satisfied, we’re here to help.
Returns
You may request a return within 14 of receiving your order.
Items must be unused, unworn, and in their original packaging.
Certain items such as personalized products, perishable goods, or sale/clearance items may not be eligible for return.
How to Initiate a Return
To start a return, contact us at [your email/contact page] with your order number and reason for return.Once your return is approved, we will provide instructions and the return shipping address.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
We recommend using a trackable shipping service. We are not responsible for lost or delayed return shipments.
Refunds
Once we receive and inspect your item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping fees are non-refundable, except in cases where the return is due to our error.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will replace the item or issue a full refund at no additional cost.
Exchanges
We offer exchanges for the same item or a similar item of equal value, depending on availability. Contact us to initiate an exchange.
